Successfully communicate with our clients to ensure that our services and solutions are aligned with clients business and IT requirements.
Our design principles and methods for converting strategic business objectives into portfolios of services and service assets.
Our transition phase provides guidance for the development and improvements of capabilities for such as cloud services, and data center services.
Operation is a critical stage of our service lifecycle, where our services and solutions start to deliver benefit and value to our customers.
We check the overall health of ITSM as a discipline with the continual alignment of services with the current and future business needs.